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Shipping and Delivery

Free UK delivery for orders over £100

www.ukskincare.co.uk delivers to destinations within and outside the UK. We aim to dispatch all parcels the same day or the next working day with “Royal Mail Recorded Delivery Service”. Please allow 1-3 working days for UK deliveries and 3-5 working days for international deliveries after dispatch to receive your parcel. 

Please provide us with an address where someone will be able to sign for your parcel.  

www.ukskincare.co.uk is based in the UK. We provide free delivery for all the UK orders over £100. You will be charged a flat rate of £3.25 postage fee for all the UK orders under £100 regardless of the parcel size. There is a flat rate of £10 delivery charge for all the international orders regardless of the parcel size. 

We deliver to all the EU Countries listed below:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and UK. 

Orders for European Countries will be sent using the “Royal Mail International Signed for System”. Please provide us with an address where someone will be able to sign for your parcel. Please allow 3-5 working days for European deliveries after dispatch to receive your parcel.
 Please note that we may split your parcel into two or more components due to Royal Mail’s insurance policy.

 Royal Mail in the UK and its partners in European countries leave a card asking you to collect the parcel from the nearest Post Office if no one is available to sign for the parcel at the time of delivery. Please take this card to the specified address with a proof of identification and collect your parcel as soon as possible as it will be returned to us if it is not claimed within a certain number of days. Please note that if this is the case we would charge you to resend the parcel.

We will make every effort to deliver within the above mentioned time scales but we will not be liable for any loss or damage caused to you by late delivery.

In the unlikely event that the products are not delivered within the estimated delivery time that is quoted here please contact us by email as soon as possible. Please note that Royal Mail officially classifies items as lost only if they were still not delivered after 15 working days.